CC Switch troubleshooting
The provider switch did not take effect
Section titled “The provider switch did not take effect”- Claude Desktop and Codex App: quit the app completely, then reopen it.
- Codex CLI: exit the current Codex session, then run
codexagain. - Claude Code: the current version supports hot switching; start a new conversation.
Codex App cannot connect
Section titled “Codex App cannot connect”Confirm that Relyven is enabled in CC Switch and update CC Switch to the latest version. Then quit Codex App completely and reopen it.
Codex App will not install on Windows
Section titled “Codex App will not install on Windows”Open Settings → Time & language → Language & region, change Country or region to United States, and restart Microsoft Store before installing again.
Claude Desktop does not show the model
Section titled “Claude Desktop does not show the model”Enable Relyven again. If the model still does not appear, edit the provider, turn on Needs model mapping, and select a Claude model available to your Relyven key. Keep CC Switch running while using the mapping.
The Codex model list did not update
Section titled “The Codex model list did not update”After changing the default model or model mapping, quit Codex App or Codex CLI completely and reopen it.
The interface language did not change
Section titled “The interface language did not change”Restart CC Switch. If the language still does not change, restart the computer.
For API errors, see Error handling.